Return Policy

# Return & Refund Policy

We want you to receive your order in perfect condition. If you receive a **defective, damaged, or faulty product**, you may request an exchange or a refund.

### Eligibility

* The product must be defective or damaged when received. * Please contact us as soon as possible after receiving your order. * You may be asked to provide photos or videos showing the defect. * The product should be returned in its original condition, including accessories and packaging where applicable.

### Exchange

If the product is defective, we will provide a replacement product, subject to availability.

### Refund

If a replacement is unavailable, you may choose to receive a refund for the defective product.

### Non-Defective Products

Returns or refunds are generally not accepted for products that are working properly or when the issue is caused by misuse, accidental damage, or improper handling after delivery.

### Return Process

Please contact our customer support with your **order number and details of the defect**. Our team will review your request and guide you through the return or exchange process.

We reserve the right to inspect returned products before approving an exchange or refund.